Refund Policy: Your Satisfaction Guaranteed
7-day Refund Policy
At Gizzmo, we value your satisfaction and want to ensure you have a seamless experience with our platform. That's why we offer a 7-day money-back guarantee from the date of your purchase.
Here's how our refund policy works:
7-Day Money-Back Guarantee: If you decide to cancel your subscription within the first 7 days from your last billing date, you are eligible for a refund on the remaining unused credits for that billing cycle.
For example, let's say you have a working subscription for two months with a billing cycle that renews on the 1st of each month. If you cancel your subscription during the third month within the first 7 days from the last billing date, you can receive a refund for the unused credits for that specific month.
- Refund Process: When you cancel your account, refunds are not automatic. To request a refund, please reach out to us at info@gizzmo.ai within five days of cancellation. Please note that cancellations are set to be effective at the end of your current billing cycle by default.
- Refund Eligibility: Refunds are applicable only to the current subscription charge on your account. We do not issue refunds for charges from the prior month or additional charges added to your account. It's important to manage your account and active subscriptions responsibly.
Requesting a Refund: If you meet the conditions mentioned above, please respond directly to info@gizzmo.ai to initiate a discussion about a possible refund. To expedite the process, we kindly request that you cancel your account first. We will respond to your refund request within 24-48 hours. Please note that the timestamp of your email will be honored for refund eligibility.
We appreciate your patience and understanding as we work to ensure your satisfaction with our services. If you have any further questions or concerns, please don't hesitate to reach out to us. Your experience matters to us, and we are here to assist you.